Join Our Team

Marketing & Operations Coordinator‍

We are a tight-knit organization that values hard work, attention to detail, good communication, and a positive, proactive attitude. This is a full-time, hybrid position. Most work may be completed remotely, though staff are expected to participate in regular in-person workdays on Tuesdays in Washington Heights and represent Uptown Stories at programs, events, and community outreach opportunities throughout Manhattan as necessary.

The Marketing & Operations Coordinator plays a vital role in helping Uptown Stories fulfill its mission amplifying young people’s voices through writing. Reporting to the Director of Marketing & Operations, and working with the Operations Assistant and program staff, this position combines marketing, communications, and administrative responsibilities. The ideal candidate is highly organized, technologically savvy, comfortable managing multiple projects simultaneously, and excited to contribute to a growing nonprofit dedicated to youth, creativity, and community.


‍Key Responsibilities‍

‍Marketing Strategy & Implementation

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The Marketing & Operations Coordinator will:

• Help develop and implement marketing strategies that increase Uptown Stories’ visibility among prospective families, educators, community partners, and supporters.
• Collaborate with program staff to create and implement marketing plans for workshops, special events, and publications.
• Write, design, schedule, and analyze email campaigns for programs, events, and fundraising initiatives.
• Build and maintain audience segments within Mailchimp and other marketing platforms to support targeted communications and improve engagement.
• Monitor and analyze email performance metrics, website traffic, and social media engagement, using data to strengthen marketing efforts and inform decisions.
• Maintain consistent branding and messaging across all communications channels.
• Design promotional materials, including flyers, event programs, advertisements, and other print and digital assets.
• Create, schedule, and manage content across Uptown Stories’ social media platforms.
• Update and maintain website content, ensuring information remains accurate and current.
• Cultivate and support relationships with local schools, community organizations and partner institutions. 
• Represent Uptown Stories at community events, school fairs, and outreach opportunities. 
• Collaborate with Development team to support fundraising campaigns through communications, marketing materials, and event promotion. 

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Operations

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The Marketing & Operations Coordinator will:

• Coordinate staff onboarding, offboarding, and compliance processes with the Office of Children & Family Services (OCFS), the Department of Health, and other agencies as required for afterschool programming. 
• Build and maintain program registrations, schedules, and offerings within Uptown Stories’ Airtable CRM, registration systems, and website.
• Maintain accurate student, family, and program records across organizational databases.
• Support bookkeeping organization, financial recordkeeping, and preparation for the annual audit
• Supervise and support department interns, providing guidance and project oversight.

Desired Qualifications:
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• Enthusiasm for Uptown Stories’ mission, vision, and values
• Bachelor’s degree + 1-3 years of professional experience in marketing, communications, nonprofit administration, or a related field, or an equivalent combination of education and experience.
• Experience working in a nonprofit, education, youth development, or community based organization preferred.
• Ability to work well independently in a hybrid environment and to collaborate with staff across all departments
• Strong organizational skills and attention to detail, especially when managing deadlines, calendars data, and public-facing communications
• Strong writing skills, with excellent verbal, written, and email communication etiquette
• Experience with Mailchimp or a comparable email marketing platform, including audience segmentation, list management, campaign creation, and reporting. 
• Experience managing social media accounts, particularly Facebook, Instagram, and LinkedIn.
• Strong social media skills, particularly on Facebook, Instagram, and LinkedIn
• Demonstrated graphic design ability and proficiency with Canva, Adobe Creative Suite, or similar tools.
• Familiarity with Google Analytics and the ability to interpret data to evaluate marketing effectiveness and audience engagement.
• Strong problem solving skills and a willingness to learn new systems and technologies, especially Airtable.
• A collaborative spirit, sense of humor, and willingness to contribute whenever needed as part of a small nonprofit team. 

Compensation & Benefits‍

Salary range: $40,000–$48,000 annually, depending on experience, skills, and qualifications.

Uptown Stories offers unlimited paid time off, summer hours, the week between Christmas and New Year's Day off, major holidays, and a healthcare contribution. We believe that people do their best work when they have the flexibility to care for themselves, their families, and their communities.

Our staff is small, collaborative, and deeply committed to helping young people find their voices through writing. Team members have the opportunity to take ownership of meaningful work, build strong relationships with students and educators, and contribute directly to the growth and success of a beloved community organization.

Application Process

To apply, please complete the following application here.

We want to hear from you in your own words, so while AI has important uses, we pledge not to use AI in our hiring process, and we kindly ask that you do the same in preparing your application materials

Candidates selected to move forward may be asked to provide writing samples or additional examples of relevant work.

Please do not contact us by phone regarding this position. We will reach out directly to candidates selected for interviews.

Equal Opportunity Employment

Uptown Stories is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and strongly encourage applications from people of all backgrounds, identities, cultures, and lived experiences.
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Timeline
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Applications will be reviewed on a rolling basis until the position is filled. Interested candidates are encouraged to apply as soon as possible.

Employment Status
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This is a full-time, exempt position.
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Disclaimer
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This job description is intended to describe the general nature and level of work associated with this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications, and responsibilities may evolve over time to meet organizational needs.

Thank you for your interest in Uptown Stories!

Uptown Stories Site Coordinators play a key role in the management of the LEAPS afterschool programs in three Upper Manhattan public schools. Site Coordinators ensure workshops run smoothly while overseeing staff, developing curriculum, conducting community outreach activities, and maintaining a safe and enriching environment for our young writers. Site Coordinators are expert communicators and multitaskers, able to balance the hands-on responsibilities of leading an afterschool program, being a support for students, staff, and families, with a variety of administrative responsibilities.

We are looking for two site coordinators who are bilingual in English and Spanish.

‍Salary: $35/hour

Schedule: M-F, 2:30-5:00pm (Muscota New School) OR 3:00-5:15 (Castle Bridge School)

Location: Upper Manhattan

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Duties:

Administrative

• Prepares program performance reports
• Completes contract reporting/claims
• Tracks and purchases supplies -Completes general bookkeeping/accounting
• Hires staff/HR functions -Completes and monitors enrollment data

Hands-On

• Directs care, discipline & staff development/training
• Supports curriculum development/lesson planning
• Conducts community/parent outreach activities
• Provides student activities & supports
• Leads program set-up and clean-up
• Monitors student arrival and departures, takes attendance
• Programs staff planning sessions & debriefs on any issues
• Provides classroom support for breaks/in-classroom supervision
• Case management; coordinates with school staff and parents to ensure linkages with curriculum, behavioral issues, speech therapy, ELL, social-emotional issues, accommodations, etc.
• Attends SACC and Program Activity or Instructional Training

‍Uptown Stories is seeking a part-time teaching artist to be part of our three after school writing workshop programs in upper Manhattan public schools. Our classes are structured around reading, writing, and the arts, creating a community of young authors and artists.

We are looking for Teaching Artists who write terrific curricula, who are dynamic and engaging in the classroom, who are self-reliant and responsible, who can differentiate instruction for different ages and abilities, and who, most of all, feel passionate about the craft and the art of writing. Teaching Artists are expected to help set up and break down the classroom space, maintain regular email contact with families regarding class progress, and offer feedback to students about their work. Every trimester ends in a public reading and publication of a print anthology of student work.

Teaching Artists for this program need to be:

• Experienced (at least 3 years) teaching a class of children grades 2-5, ideally with neurodiverse learners, preferably in a public school setting.
• Skilled at creating curriculum, collaborating with other teaching artists, and coaching students towards a final published piece.
• Practicing writers or artists in their field of expertise.
• Bilingual in Spanish and English.‍

‍This position requires in-person availability from 2:30PM-5:00PM, Monday through Friday; compensation starts at $50/hr. To be approved to work within the schools, fingerprinting, background checks, and mandatory online training are required.

Based in Washington Heights, Uptown Stories offers after-school, weekend, and summer creative writing workshops for children ages 8-18. We are seeking rockstar Teaching Artists, who are also professional authors and artists, to lead our creative writing workshops. Have a genre you’re passionate about? Tell us why you think your workshop would be an exciting addition to our programming.

All classes should be structured primarily as workshops, where the students learn the art and craft of writing, revision, and how to give and receive constructive feedback, creating a community of young authors and artists. Each workshop ends with a celebratory reading at Word Up Community Bookshop in Washington Heights, and the publication of a paperback anthology, so every student leaves our program as a published author.

We are looking for Teaching Artists who write terrific curricula, who are dynamic and engaging in the classroom, who are self-reliant and responsible, who can differentiate instruction for different ages and abilities, and who, most of all, feel passionate about the craft and the art of writing. Teaching Artists are expected to help set up and break down the classroom space, maintain regular email contact with families regarding class progress, and be responsive to emails from students about their work. Uptown Stories will handle enrollment, space, billing, and provide materials and snacks.

All applicants must:

• ‍Have 4+ years of professional experience teaching children within the age range of 8-18
• Have at least 1 year of professional experience teaching creative writing
• ‍Be practicing writers or artists in their field of expertise

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********** We are no longer accepting applications for  interns but if you'd like to be notified when we are accepting applications again, please submit your information below. ************‍

We're a growing nonprofit with a small but mighty staff, and we could genuinely use your help. We’re looking for people who are passionate about words, and who believe in supporting young people as they find their voices and write their stories.

Our usual administrative schedule is Monday-Friday from 10:00AM-4:00PM. We ask our interns to work for a minimum number of hours each week during this window so they can co-work with other staff members. We can be flexible, if interns are not available the entire semester, or if they need to shift their hours somewhat, but we require clear expectations and consistency. All of our interns receive a stipend of $500.

Winter: January - March (15 hrs/week for 12 weeks)

Spring: April - June (15 hrs/week for 12 weeks)

Summer: July - August  (25 hrs/week for 8 weeks)

Fall: September - December  (15 hrs/week for 12 weeks)
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The Publishing Intern works alongside our Programming Coordinator to organize and edit our students' work and help publish our printed anthology books. They will also have an opportunity to learn CMS tools and publish pieces onto our student literary website, UptownInk.org. (virtual)

Key Responsibilities:

• Collect and edit student writing
• Use a style guide to ensure consistency throughout the anthology book
• Select and develop excerpts of students' stories
• Publish work onto our student website
• Research publishing opportunities for young writers
• Review anthology manuscript PDFs
• Assist in Uptown Ink newsletter
• Other publishing tasks as needed

Ideal Skills: Adobe InDesign, Slack, Google Docs, Google Sheets, WordPress, Writing, Editing, Journalism

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The Programming Intern works alongside our Director of Programs to help schedule and support our community and partner workshops. They will organize teacher schedules, update our program calendar, and support the team in summer workshops as well as prepare for the fall semester.

Key Responsibilities:

• Update Google Calendar with events and workshop dates
• Order snacks and classroom supplies
• Create Slack channels and schedule attendance reminders
• Other programming tasks as needed

Ideal Skills: Google Docs, Google Sheets, Slack, Writing, Editing
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The Teaching Intern works alongside our Director of Programs to support our community and partner workshops. They provide classroom support, offer feedback to students, and help prepare student work for publication. (In person)

Key Responsibilities:

• Provide classroom support in summer workshops
• Distribute snacks and classroom supplies
• Assist teacher in class prep and clean-up
• Keep track of student attendance
• Share photos and updates on Slack
• Provide one-on-one feedback on student work
• Other programming tasks as needed

Ideal Skills: Slack, Google Docs, Google Sheets, Classroom Management, Writing, Editing

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The Development Intern works alongside the Executive Director and the Development Associate to raise the funds required to operate the organization. They will learn and practice researching, writing, and reporting on grants, stewarding major donors, and partnering with foundations and local businesses. They may do analysis or visualization of our registration data, or research studies that support Uptown Stories’ theory of change.

Key Responsibilities:

• Look through relevant research for information we can use in future grants;
• analyze registration data;
• explore new grants our organization can apply for funding;
• write and submit grants;
• other development tasks as needed.

Ideal Skills: Grant writing; Data Visualization; Google Drive, Sheets, and Docs; Analytics; Research Skills; AirTable

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The Marketing & Operations Intern works alongside the Marketing & Operations Director and the Marketing & Operations Coordinator on a variety of tasks.

Key Responsibilities:

• Assist with day-to-day administrative needs
• Brainstorm and execute new strategies for utilizing Uptown Stories social media
• Create social media timelines
• Collaborate with Marketing & Operations Coordinator on ideation, design, and application for social media
• Monitor and respond to comments, messages, etc. across social platforms
• Track social media analytics across platforms, bringing them into conversation with the Marketing & Operations Director and Coordinator, and using the information to inform your strategy

Must Haves: Highly organized and able to manage your time well; ability to complete independent work, balanced with collaborative needs; and strong communication skills.

Ideal Skills: Familiarity with Google Docs and Sheets; strong familiarity with Instagram and Facebook; previous experience managing social media accounts; graphic design (Canva, Adobe Photoshop, etc.)

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The Data Intern works with both the Development and the Marketing departments to help our organization clean, update, analyze, and visualize data to support our operation.

Our two CRM platforms are Airtable (participant data) and Give Butter (individual donor data). We also use Mailchimp as our marketing platform. We are interested in deepening our understanding and use of Large Language Models (LLMs) to support our organization as well.

Key Responsibilities/Goals:

• Support transition from previous Donor CRM (Bloomerang) to new CRM (Give Butter).
• Integrate Airtable, Bloomerang, Give Butter, and Mailchimp to automate processes and communicate with each other.
• Gather, analyze, and interpret datasets (especially student and parent surveys)  to aid in improving our programming and operations. This includes both qualitative and quantitative values.
• Research and identify new potential metrics and avenues to consistently track in order to measure our impact and success.
• Create automations and Dashboards to make data analysis more efficient in future.

Data Interns must be highly organized and detail oriented with the ability to document and systemetize processes. You must be able to manage your time effectively—learning and working independently. We appreciate those with the ability to have creative approaches to problem solving,

Ideal skills: Familiarity with the following platforms (or a willingness to learn): Airtable, Bloomerang, Mailchimp, Zapier; Experience with LMMs (e.g. ChatGPT, Claude, Perplexity); Data computation and visualization skills via platforms such as Excel or R; Solid understanding of research methods.